24 Hour Helpdesk & Support
Office productivity depends on reliable tech. We eliminate downtime using industry standard practices and redundancy. Backed up by around the clock On-site & Remote support. We monitor your network 24/7 to detect problems before they become a problem.
We never outsource our support like some other companies, all our techs sit in Boston to provide you personalized, friendly support. We offer direct dial access, so you can reach the same technician each time you call, who knows your business and your network. This makes help calls more efficient and accurate.
- Fully Staffed Local Office in Boston
- All Levels of support available from Helpdesk to network troubleshooting
- Fully inclusive pricing eliminates surprises and helps manage your budget
- On-Call support afterhours available 24 hours a day, 7 days a week
Why our clients choose us
Instant Response Time
Our local, fully staffed office allows us to respond to onsite issues quicker than any other company. 1 Hour Guaranteed, 24 hours a day.
Constant Preventative Maintenance
We monitor and maintain your technology 24/7 to prevent problems before they interrupt your business. Every customer’s network is reviewed every single day.
Industry Best Disaster Recovery
A virus can wipe out your network at any moment, how long will it be before you can get back to business? We can restore your entire network in 1 hour, Guaranteed.